Contact Us


Mon - Fri: 6am - 10pm PT

Sat - Sun: 6am - 10pm PT

General Inquiries

Phone: 1-250-564-2644

Fax: 1-250-564-2655

Vancouver Office

Suite #408 – 55 Water St,

Vancouver, BC V6B 1A1

Prince George Office

Suite 200—1110 Sixth Avenue

Prince George, BC V2L 3M6

Need Customer Support?

As a first step, please refer to the following resources for FAQs and common resolutions: the MOIS User Manual (click Help when logged in) or the myhealthkey FAQ page. If you’re still not able to find the answer you’re looking for and would like one-on-one support, please submit a ticket for the respective product below.


Remote Support Tool

Windows Mac OS

Get In Touch

Interested in learning more about one of our products? Send us a quick note.